Facilities for seniors have some unique security challenges. Residents require protection along with the care and comfort they are provided. As a broker who provides service to agents addressing the coverage needs of elder care facilities, it is important for you to understand the security problems and requirements these facilities must address.
Violence has increased in our society. This has increased the challenge to provide a safe and secure environment for elder care facility residents. Additionally, technological advances have allowed facilities to employ sophisticated monitoring equipment, alarms, and security systems. Litigation also has had an impact on the security functions of personnel in elder care facilities.
Senior care facilities present some unique security challenges. When the elder care facility is establishing security, the following areas must be addressed to meet these challenges:
When we want to know something, we automatically do a Web search. It is quick, convenient, and provides current information. So, when a family needs to find assistance for an aging parent, or senior needs to make plans when they reach their golden years, they search the Web. They conduct searches for available options and the personal experiences of others. An Internet survey conducted by Pew indicated that 8 out of 10 caregivers have Web access, and 90% of those individuals use it for finding health information for someone else. Since seniors, their families, and caregivers utilize this resource, it makes sense for those providing elder services to create a professional, personal, and positive on-line presence.
A recent survey conducted by G5, a provider of services to senior living facilities, indicated that 75% of consumers do not trust what companies say about themselves; consumer reviews are twelve times more likely to be trusted. For this reason, a facilities website should not only include client’s positive comments and news articles related to the service you provide, but also objective informational content from external sources.